Question 1

How long does setup take?

Accepted Answer

Once you decide to move forward with an AI chatbot for your website, the information-gathering and planning phase typically takes 1–2 weeks.

Following this, the chatbot development phase takes approximately 1 additional week, meaning your chatbot is usually ready for testing within 3 weeks from project confirmation. Once it passes your test it can be integrated immediately.

Question 2

Is this custom or template‑based?

Accepted Answer

All of our chatbots are fully custom-built for each client. We design every chatbot around your specific business, services, and ideal customers.

We take the time to understand your brand voice, customer journey, and the questions your clients actually ask—so the chatbot feels natural, relevant, and effective.

Question 3

Can it integrate with my CRM/tools?

Accepted Answer

Yes. Our chatbots can integrate with your existing CRM and business tools, including email platforms, booking systems, and other lead management software.
This ensures qualified leads are automatically delivered to the systems you already use, keeping your workflow simple and efficient.

Question 4

What if a visitor wants a human?

Accepted Answer

The chatbot includes a seamless human handoff option. If a visitor requests to speak with a person or has a more complex enquiry, the conversation can be transferred to your team via live chat, email, or your preferred contact method.

Question 5

Will this replace my contact form?

Accepted Answer

The chatbot can replace a traditional contact form, or work alongside it. Many businesses choose to use the chatbot instead, as it captures more information, qualifies enquiries, and provides a better experience for visitors.

Question 6

What if I want to cancel the service?

Accepted Answer

We want you to feel confident in your decision. If you’re not happy with the chatbot, you can cancel at any time. We’ll work with you to address any concerns, and if it’s still not the right fit, there’s no long-term commitment.

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